1. Introduction

RSG Associates (“RSG Associates,” “we,” “us,” or “our”) is a law practice based in New Delhi, India, led by Advocate Ravi S. Gupta. We respect your privacy and are committed to protecting the personal information you share with us through our website, rsgassociates.com (the “Site”), and in the course of our legal practice.

This Privacy Policy explains what information we collect, how we use and protect it, and the choices available to you. By using the Site or submitting information to us, you agree to the practices described in this Policy.

2. Information We Collect

2.1 Information you provide to us

When you submit an enquiry, book a consultation, or otherwise contact us through the Site (including our contact and consultation forms), we may collect:

• Full name
• Phone number
• Email address
• The service area you are enquiring about (e.g., Family Law, Immigration, Consumer Law, Banking & Finance, Property Law, Insurance Law)
• The subject and content of your message, including any case details, documents, FIR copies, notices, contracts, or files you choose to share with us
• Any information exchanged when you contact us directly by phone, email, or WhatsApp

The Site is intended to showcase our services, practice areas, and team, and to allow prospective clients to get in touch with us. We do not process any online payments through the Site.

2.2 Information collected automatically

When you browse the Site, certain technical information may be collected automatically, including your IP address, browser type, device information, pages visited, referring website, and general location, typically via cookies and similar technologies (see Section 5).

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and schedule consultations
• Evaluate and provide legal advice or representation, where you engage us
• Communicate with you about your matter or enquiry, including by phone, email, or WhatsApp
• Maintain internal records required for our legal practice and regulatory compliance
• Improve the Site and understand how visitors use it
• Comply with applicable laws, court orders, or regulatory requirements
• Protect the rights, property, or safety of RSG Associates, our clients, or others

We do not sell your personal information to third parties.

4. Legal Basis for Processing

Where applicable (including under India’s Digital Personal Data Protection Act, 2023), we process your personal data on the basis of:

• Consent — when you voluntarily submit a form or contact us
• Performance of a contract — when we act as your legal counsel
• Legal obligation — where processing is required to comply with law, court rules, or bar council regulations
• Legitimate interests — such as maintaining Site security and improving our services, balanced against your rights

5. Cookies & Tracking Technologies

Our Site may use cookies and similar tracking technologies to operate correctly, remember your preferences, and understand visitor traffic (for example, through analytics tools). Cookies are small text files stored on your device.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the Site, including form submissions.

6. How We Share Information

We do not share your personal information with third parties except in the following circumstances:

• Service providers — trusted vendors who support our operations, such as our website hosting provider (Hostinger) and email services, bound by their own confidentiality and data protection terms
• Local counsels and co-counsel — where necessary to represent you effectively before a court or authority, and with appropriate confidentiality safeguards
• Legal and regulatory requirements — where disclosure is required by law, court order, or a competent regulatory or governmental authority
• Business transfers — in connection with any merger, restructuring, or transfer of our practice, subject to confidentiality commitments
• With your consent — for any other purpose you explicitly approve

7. Attorney–Client Confidentiality

Information shared with us in connection with actual or prospective legal representation is subject to attorney-client privilege and professional confidentiality obligations under applicable law and bar council rules, in addition to the protections described in this Policy. Submitting an enquiry through the Site does not, by itself, create an attorney-client relationship; that relationship is formed only upon our mutual agreement to engage.

8. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, including to provide legal services, comply with our legal and regulatory record-keeping obligations, resolve disputes, and enforce our agreements. Case-related records may be retained for extended periods as required by professional conduct rules or limitation periods under Indian law.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights & Choices

Subject to applicable law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information, subject to our legal, regulatory, and record-keeping obligations
• Withdraw consent for processing based on consent, without affecting the lawfulness of processing carried out before withdrawal
• Object to certain processing, including for marketing purposes
• Lodge a grievance with us, or with the relevant data protection authority

To exercise any of these rights, please contact us using the details in Section 15. We may need to verify your identity before actioning your request.

11. International Data Transfers

We are based in India and primarily process data within India. Our website is hosted with Hostinger, which may store and process data on servers located outside India as part of its global infrastructure. Where this occurs, we take reasonable steps to ensure such transfers receive an appropriate level of protection consistent with this Policy and applicable law.

12. Children’s Privacy

The Site is not directed at children, and we do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected such information, we will take steps to delete it, except where retention is required by law (for example, in connection with a legal matter involving a minor handled through a parent or guardian).

13. Third-Party Links

Our Site may contain links to third-party websites or social media pages (such as Facebook or Instagram). We are not responsible for the privacy practices or content of those external sites. We encourage you to review their respective privacy policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with a revised “Last updated” date. We encourage you to review this Policy periodically.

15. Contact Us